{"id":2293,"date":"2026-05-19T08:59:46","date_gmt":"2026-05-19T08:59:46","guid":{"rendered":"https:\/\/exem-register.com\/?p=2293"},"modified":"2026-05-19T09:01:54","modified_gmt":"2026-05-19T09:01:54","slug":"xm-forgot-password","status":"publish","type":"post","link":"https:\/\/exem-register.com\/zh_hk\/xm-forgot-password\/","title":{"rendered":"XM Forgot Password 2026 \u2014 How to Reset Your Members Area & MT4 Trading Password in Under 2 Minutes"},"content":{"rendered":"\t\t
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\n\t\t\t\t\t\r\n\r\n\r\n\r\n\r\nXM Forgot Password 2026 \u2014 How to Reset Members Area & MT4 Trading Password in 2 Minutes<\/title>\r\n<meta name=\"description\" content=\"XM forgot password guide 2026: step-by-step how to reset your XM Members Area password and MT4\/MT5 trading account password, difference between the two passwords, and fixes for common reset problems.\">\r\n<link rel=\"preconnect\" href=\"https:\/\/fonts.googleapis.com\">\r\n<link href=\"https:\/\/fonts.googleapis.com\/css2?family=Sora:wght@400;500;600;700&family=Source+Serif+4:ital,wght@0,400;0,600;1,400&display=swap\" rel=\"stylesheet\">\r\n\r\n<script type=\"application\/ld+json\">\r\n{\r\n \"@context\": \"https:\/\/schema.org\",\r\n \"@type\": \"FAQPage\",\r\n \"mainEntity\": [\r\n {\r\n \"@type\": \"Question\",\r\n \"name\": \"How do I reset my XM Members Area password?\",\r\n \"acceptedAnswer\": {\r\n \"@type\": \"Answer\",\r\n \"text\": \"To reset your XM Members Area password: go to my.xm.com, click 'Forgot Password' below the login form, enter your registered email address, and click Submit. XM will send a password reset link to your email within a few minutes. Click the link in the email, enter your new password (minimum 8 characters, mix of letters and numbers), and confirm. You can then log into the Members Area with your new password immediately.\"\r\n }\r\n },\r\n {\r\n \"@type\": \"Question\",\r\n \"name\": \"How do I reset my XM MT4 or MT5 trading account password?\",\r\n \"acceptedAnswer\": {\r\n \"@type\": \"Answer\",\r\n \"text\": \"Your MT4\/MT5 trading password is different from your Members Area password and cannot be reset via email. To reset it: log into your XM Members Area at my.xm.com, go to Account Management, select the trading account you want to change the password for, and click 'Change Trading Password'. Enter and confirm your new trading password. The new password takes effect immediately \u2014 use it the next time you log into MT4 or MT5.\"\r\n }\r\n },\r\n {\r\n \"@type\": \"Question\",\r\n \"name\": \"What is the difference between XM Members Area password and trading account password?\",\r\n \"acceptedAnswer\": {\r\n \"@type\": \"Answer\",\r\n \"text\": \"XM uses two completely separate passwords: (1) Members Area password \u2014 used to log into my.xm.com to manage your account, make deposits, request withdrawals, and upload documents. This password is linked to your email address. (2) Trading account password (also called Master password) \u2014 used to log into MT4 or MT5 to place trades. This is an 8-digit account number plus password combination. These two passwords are independent \u2014 changing one does not affect the other.\"\r\n }\r\n },\r\n {\r\n \"@type\": \"Question\",\r\n \"name\": \"I didn't receive the XM password reset email \u2014 what should I do?\",\r\n \"acceptedAnswer\": {\r\n \"@type\": \"Answer\",\r\n \"text\": \"If you did not receive the XM password reset email: (1) Check your spam or junk folder \u2014 XM reset emails frequently land in spam. (2) Wait 5 minutes and check again \u2014 email delivery can be delayed. (3) Ensure you entered the exact email address used during XM registration \u2014 even one character difference means no email is sent. (4) Try requesting the reset again. (5) If still no email after 15 minutes, contact XM live chat support with your account number \u2014 they can verify your identity and assist with the reset directly.\"\r\n }\r\n },\r\n {\r\n \"@type\": \"Question\",\r\n \"name\": \"I forgot my XM account number \u2014 how do I find it?\",\r\n \"acceptedAnswer\": {\r\n \"@type\": \"Answer\",\r\n \"text\": \"Your XM trading account number (the 8-digit number used to log into MT4\/MT5) can be found in three places: (1) The welcome email XM sent when you first opened your account \u2014 search your inbox for 'XM' or 'Trading Account Details'. (2) Your XM Members Area dashboard \u2014 after logging in with your email and Members Area password, your account number is shown in Account Management. (3) XM live chat \u2014 provide your registered email and identity verification, and support can confirm your account number.\"\r\n }\r\n },\r\n {\r\n \"@type\": \"Question\",\r\n \"name\": \"What is the XM investor password and how is it different from the trading password?\",\r\n \"acceptedAnswer\": {\r\n \"@type\": \"Answer\",\r\n \"text\": \"XM trading accounts have three passwords: (1) Master password \u2014 full access to trade, deposit, and modify the account in MT4\/MT5. (2) Investor password \u2014 read-only access to view positions and account history but cannot place or modify orders. Used by copy trading strategy providers to allow investors to monitor without trading access. (3) Members Area password \u2014 for the web portal only. The investor password is set in Account Management in the Members Area and is separate from both the master trading password and the Members Area password.\"\r\n }\r\n }\r\n ]\r\n}\r\n<\/script>\r\n\r\n<style>\r\n :root{\r\n --red:#cc0000;--red-dark:#a30000;--red-muted:#fff0f0;--red-border:#ffc5c5;\r\n --white:#fff;--g50:#fafafa;--g100:#f4f4f4;--g200:#e8e8e8;\r\n --g400:#aaa;--g600:#555;--g800:#1e1e1e;\r\n --green:#1a7a3a;--green-bg:#edfaf2;--green-bd:#a3d9b5;\r\n --gold:#b8860b;--gold-bg:#fffbe6;--gold-bd:#f0d565;\r\n --blue-bg:#edf4ff;--blue-bd:#b3cff7;--blue-tx:#1a4b8a;\r\n --fh:'Sora',sans-serif;--fb:'Source Serif 4',serif;\r\n --r:10px;--rl:16px;--max:800px;\r\n }\r\n *,*::before,*::after{box-sizing:border-box;margin:0;padding:0}\r\n body{font-family:var(--fb);font-size:17px;line-height:1.78;color:var(--g800);background:var(--white)}\r\n .wrap{max-width:var(--max);margin:0 auto;padding:0 20px}\r\n .hero{background:var(--red);color:#fff;padding:48px 20px 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h3{font-family:var(--fh);font-size:clamp(15px,3.5vw,18px);font-weight:600;color:var(--g800);margin:30px 0 10px;display:flex;align-items:center;gap:9px}\r\n h3::before{content:'';display:inline-block;width:4px;height:17px;background:var(--red);border-radius:3px;flex-shrink:0}\r\n p{margin-bottom:18px;color:var(--g600)}\r\n a{color:var(--red)}\r\n ul,ol{padding-left:22px;color:var(--g600);margin-bottom:16px}\r\n li{margin-bottom:7px;line-height:1.65}\r\n strong{color:var(--g800)}\r\n code{font-size:13px;background:var(--g100);padding:2px 8px;border-radius:5px;font-family:monospace;color:var(--g800)}\r\n .box{border-radius:var(--rl);padding:20px 22px;margin:24px 0}\r\n .box-green{background:var(--green-bg);border:1px solid var(--green-bd)}\r\n .box-gold{background:var(--gold-bg);border:1px solid var(--gold-bd)}\r\n .box-blue{background:var(--blue-bg);border:1px solid var(--blue-bd)}\r\n .box-gray{background:var(--g100);border:1px solid var(--g200)}\r\n .box-red{background:var(--red-muted);border:1px solid var(--red-border)}\r\n .box-title{font-family:var(--fh);font-size:13px;font-weight:700;margin-bottom:10px}\r\n .box-title.green{color:var(--green)}\r\n .box-title.gold{color:var(--gold)}\r\n .box-title.blue{color:var(--blue-tx)}\r\n .box-title.red{color:var(--red-dark)}\r\n .box p,.box li{font-size:14px}\r\n .box p:last-child{margin-bottom:0}\r\n\r\n \/* PASSWORD TYPE CARDS *\/\r\n .pw-grid{display:grid;grid-template-columns:1fr 1fr 1fr;gap:12px;margin:22px 0}\r\n .pw-card{border-radius:var(--rl);overflow:hidden;border:1px solid var(--g200);text-align:center}\r\n .pw-head{padding:14px;background:var(--red)}\r\n .pw-head.h2{background:#8a2200}\r\n .pw-head.h3{background:#1a3a6a}\r\n .pw-icon{font-size:24px;margin-bottom:6px}\r\n .pw-name{font-family:var(--fh);font-size:13px;font-weight:700;color:#fff}\r\n .pw-body{padding:12px;background:#fff}\r\n .pw-use{font-size:12px;color:var(--g600);line-height:1.5}\r\n .pw-reset{font-size:11px;font-family:var(--fh);font-weight:600;color:var(--red-dark);margin-top:8px;padding-top:8px;border-top:1px solid var(--g100)}\r\n\r\n \/* STEPS *\/\r\n .steps{margin:22px 0}\r\n .step{display:flex;gap:14px;margin-bottom:20px;align-items:flex-start}\r\n .sn{width:32px;height:32px;border-radius:50%;background:var(--red);color:#fff;font-family:var(--fh);font-size:13px;font-weight:700;display:flex;align-items:center;justify-content:center;flex-shrink:0;margin-top:2px}\r\n .sb .st{font-family:var(--fh);font-size:15px;font-weight:600;color:var(--g800);margin-bottom:4px}\r\n .sb .sd{font-size:14px;color:var(--g600);line-height:1.6}\r\n\r\n .warning{border-left:4px solid #f59e0b;background:var(--gold-bg);border-radius:0 var(--r) var(--r) 0;padding:13px 16px;font-size:14px;color:#7a5c00;margin:18px 0;line-height:1.6}\r\n .tip-green{border-left:4px solid var(--green);background:var(--green-bg);border-radius:0 var(--r) var(--r) 0;padding:13px 16px;font-size:14px;color:var(--green);margin:18px 0;line-height:1.6}\r\n .alert-red{border-left:4px solid var(--red);background:var(--red-muted);border-radius:0 var(--r) var(--r) 0;padding:13px 16px;font-size:14px;color:var(--red-dark);margin:18px 0;line-height:1.6}\r\n\r\n .faq-item{border:1px solid var(--g200);border-radius:var(--r);margin-bottom:10px;overflow:hidden}\r\n .faq-q{width:100%;background:none;border:none;padding:15px 18px;text-align:left;font-family:var(--fh);font-size:14px;font-weight:600;color:var(--g800);cursor:pointer;display:flex;justify-content:space-between;align-items:center;gap:12px;transition:background .15s;line-height:1.45}\r\n .faq-q:hover{background:var(--g100)}\r\n .faq-q.open{background:var(--red-muted);color:var(--red-dark)}\r\n .faq-icon{font-size:18px;color:var(--red);flex-shrink:0;transition:transform .2s;line-height:1}\r\n .faq-q.open .faq-icon{transform:rotate(45deg)}\r\n .faq-a{display:none;padding:0 18px 15px;font-size:14px;color:var(--g600);line-height:1.7}\r\n .faq-a.open{display:block}\r\n .cta-section{background:var(--red);border-radius:var(--rl);padding:36px 28px;text-align:center;color:#fff;margin:52px 0 36px}\r\n .cta-section h2{border:none;padding:0;margin:0 0 10px;color:#fff;font-size:clamp(17px,4vw,23px)}\r\n .cta-section p{color:rgba(255,255,255,.85);margin-bottom:24px;font-size:15px}\r\n .disclaimer{font-size:12px;color:var(--g400);line-height:1.65;background:var(--g100);border-radius:var(--r);padding:18px;margin-top:32px}\r\n @media(max-width:600px){\r\n .hero{padding:36px 16px 44px}\r\n .pw-grid{grid-template-columns:1fr}\r\n h2{margin-top:40px}\r\n .cta-section{padding:28px 20px}\r\n }\r\n<\/style>\r\n<\/head>\r\n<body>\r\n\r\n<section class=\"hero\">\r\n <span class=\"eyebrow\">XM Forgot Password \u2014 Fix Guide 2026<\/span>\r\n <h1>XM Forgot Password 2026 \u2014 How to Reset Your Members Area & MT4 Trading Password in Under 2 Minutes<\/h1>\r\n <p class=\"hero-sub\">XM has two completely separate passwords. This guide explains which one you need, how to reset each one step-by-step, and what to do if the reset email never arrives.<\/p>\r\n <div class=\"hero-pills\">\r\n <div class=\"hpill\">2 passwords <span>Members Area + MT4<\/span><\/div>\r\n <div class=\"hpill\">2 min <span>Reset time<\/span><\/div>\r\n <div class=\"hpill\">Free <span>No support needed<\/span><\/div>\r\n <div class=\"hpill\">Instant <span>New password works immediately<\/span><\/div>\r\n <\/div>\r\n <a href=\"https:\/\/clicks.pipaffiliates.com\/c?c=376664&l=en&p=1\" class=\"btn btn-white\" target=\"_blank\" rel=\"noopener\">Open New XM Account \u2197<\/a>\r\n<\/section>\r\n\r\n<main class=\"wrap content\">\r\n\r\n <div class=\"author-bar\">\r\n <div class=\"author-av\">XM<\/div>\r\n <div>\r\n <strong>XM Brokers Editorial Team<\/strong>\r\n Updated May 2026  \u00b7  7 min read  \u00b7  Verified against XM's live password reset process on Members Area and MT4\/MT5\r\n <\/div>\r\n <\/div>\r\n\r\n <nav class=\"toc\" aria-label=\"Table of contents\">\r\n <p class=\"toc-title\">On this page<\/p>\r\n <ol>\r\n <li><a href=\"#two-passwords\">XM's Two Passwords \u2014 Which One Did You Forget?<\/a><\/li>\r\n <li><a href=\"#members-area\">How to Reset Your XM Members Area Password<\/a><\/li>\r\n <li><a href=\"#trading-password\">How to Reset Your XM MT4\/MT5 Trading Account Password<\/a><\/li>\r\n <li><a href=\"#no-email\">Reset Email Not Arriving \u2014 What to Do<\/a><\/li>\r\n <li><a href=\"#account-number\">Forgot Your XM Account Number Too?<\/a><\/li>\r\n <li><a href=\"#investor\">XM Investor Password \u2014 What It Is and How to Change It<\/a><\/li>\r\n <li><a href=\"#faq\">Frequently Asked Questions<\/a><\/li>\r\n <\/ol>\r\n <\/nav>\r\n\r\n <!-- SECTION 1 -->\r\n <section id=\"two-passwords\">\r\n <h2>XM's Two Separate Passwords \u2014 Which One Did You Forget?<\/h2>\r\n <p>The most important thing to understand is that XM uses <strong>two completely independent passwords<\/strong> for two different systems. Many traders waste time trying to use the wrong password in the wrong place. Identify which one you need before following the reset steps below.<\/p>\r\n\r\n <div class=\"pw-grid\">\r\n <div class=\"pw-card\">\r\n <div class=\"pw-head\">\r\n <div class=\"pw-icon\">\ud83c\udf10<\/div>\r\n <div class=\"pw-name\">Members Area Password<\/div>\r\n <\/div>\r\n <div class=\"pw-body\">\r\n <p class=\"pw-use\">Used to log into <strong>my.xm.com<\/strong> \u2014 deposits, withdrawals, KYC, account settings<\/p>\r\n <div class=\"pw-reset\">Reset via email link from XM login page<\/div>\r\n <\/div>\r\n <\/div>\r\n <div class=\"pw-card\">\r\n <div class=\"pw-head h2\">\r\n <div class=\"pw-icon\">\ud83d\udcca<\/div>\r\n <div class=\"pw-name\">MT4\/MT5 Trading Password<\/div>\r\n <\/div>\r\n <div class=\"pw-body\">\r\n <p class=\"pw-use\">Used to log into <strong>MetaTrader 4 or 5<\/strong> \u2014 placing trades, viewing positions<\/p>\r\n <div class=\"pw-reset\">Reset via Members Area \u2192 Account Management<\/div>\r\n <\/div>\r\n <\/div>\r\n <div class=\"pw-card\">\r\n <div class=\"pw-head h3\">\r\n <div class=\"pw-icon\">\ud83d\udc41\ufe0f<\/div>\r\n <div class=\"pw-name\">Investor (Read-Only) Password<\/div>\r\n <\/div>\r\n <div class=\"pw-body\">\r\n <p class=\"pw-use\">View-only access in MT4\/MT5 \u2014 cannot place or modify trades<\/p>\r\n <div class=\"pw-reset\">Reset via Members Area \u2192 Account Management<\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n <div class=\"box box-blue\">\r\n <p class=\"box-title blue\">\ud83d\udccc Quick Decision \u2014 Which Password Do You Need?<\/p>\r\n <ul>\r\n <li><strong>Can't log into my.xm.com website?<\/strong> \u2192 You forgot your <strong>Members Area password<\/strong> \u2192 follow Section 2 below<\/li>\r\n <li><strong>Can log into the website but can't connect MT4\/MT5?<\/strong> \u2192 You forgot your <strong>trading account password<\/strong> \u2192 follow Section 3 below<\/li>\r\n <li><strong>MT4 says \"Invalid account\"?<\/strong> \u2192 Either wrong trading password OR wrong account number \u2014 check both<\/li>\r\n <\/ul>\r\n <\/div>\r\n <\/section>\r\n\r\n <!-- SECTION 2 -->\r\n <section id=\"members-area\">\r\n <h2>How to Reset Your XM Members Area Password \u2014 Step-by-Step Email Reset Process<\/h2>\r\n <p>The Members Area password reset takes under 2 minutes and is done entirely through email \u2014 no support contact needed.<\/p>\r\n\r\n <div class=\"steps\">\r\n <div class=\"step\">\r\n <div class=\"sn\">1<\/div>\r\n <div class=\"sb\">\r\n <div class=\"st\">Go to my.xm.com and click \"Forgot Password\"<\/div>\r\n <div class=\"sd\">Open your browser and go to <code>my.xm.com<\/code>. On the login page, click the <strong>\"Forgot Password?\"<\/strong> or <strong>\"Reset Password\"<\/strong> link \u2014 it appears below the password field.<\/div>\r\n <\/div>\r\n <\/div>\r\n <div class=\"step\">\r\n <div class=\"sn\">2<\/div>\r\n <div class=\"sb\">\r\n <div class=\"st\">Enter your registered email address and submit<\/div>\r\n <div class=\"sd\">Enter the exact email address you used when registering your XM account. Even one wrong character means the reset email will not be sent. If unsure of which email, check your inbox for any previous XM emails \u2014 the sending address is always from <code>@xm.com<\/code>.<\/div>\r\n <\/div>\r\n <\/div>\r\n <div class=\"step\">\r\n <div class=\"sn\">3<\/div>\r\n <div class=\"sb\">\r\n <div class=\"st\">Check your email inbox \u2014 including spam folder<\/div>\r\n <div class=\"sd\">XM sends the reset link immediately. Check your primary inbox first, then your spam\/junk folder \u2014 XM reset emails frequently land in spam. The subject line typically reads \"Password Reset Request\" or similar. The link expires after a set time (usually 1 hour) \u2014 use it promptly.<\/div>\r\n <\/div>\r\n <\/div>\r\n <div class=\"step\">\r\n <div class=\"sn\">4<\/div>\r\n <div class=\"sb\">\r\n <div class=\"st\">Click the reset link and set your new password<\/div>\r\n <div class=\"sd\">Click the link in the email \u2014 it opens a secure page. Enter your new password twice. Password requirements: minimum 8 characters, mix of uppercase and lowercase letters plus at least one number. Avoid using your account number or email as your password.<\/div>\r\n <\/div>\r\n <\/div>\r\n <div class=\"step\">\r\n <div class=\"sn\">5<\/div>\r\n <div class=\"sb\">\r\n <div class=\"st\">Log into my.xm.com with your new password<\/div>\r\n <div class=\"sd\">Return to <code>my.xm.com<\/code> and log in with your email and new password. The change takes effect immediately \u2014 no waiting required. Your MT4\/MT5 trading password is unaffected.<\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n <div class=\"tip-green\">\r\n <strong>Save your password this time:<\/strong> Use your browser's password manager or a dedicated password app to save your XM Members Area credentials. This prevents the same issue in the future and takes 5 seconds when prompted.\r\n <\/div>\r\n <\/section>\r\n\r\n <!-- SECTION 3 -->\r\n <section id=\"trading-password\">\r\n <h2>How to Reset Your XM MT4\/MT5 Trading Account Password \u2014 No Email Required<\/h2>\r\n <p>The trading account password is not reset via email \u2014 it is changed directly through the Members Area. You need to be able to log into <code>my.xm.com<\/code> first. If you also forgot your Members Area password, reset that first using Section 2 above.<\/p>\r\n\r\n <div class=\"steps\">\r\n <div class=\"step\">\r\n <div class=\"sn\">1<\/div>\r\n <div class=\"sb\">\r\n <div class=\"st\">Log into my.xm.com with your Members Area password<\/div>\r\n <div class=\"sd\">Use your email and Members Area password to log in. If you cannot log in, reset the Members Area password first (Section 2).<\/div>\r\n <\/div>\r\n <\/div>\r\n <div class=\"step\">\r\n <div class=\"sn\">2<\/div>\r\n <div class=\"sb\">\r\n <div class=\"st\">Go to Account Management and select your trading account<\/div>\r\n <div class=\"sd\">From the dashboard, navigate to <strong>Account Management<\/strong>. If you have multiple accounts, select the specific trading account (identified by its 8-digit number) whose password you want to change.<\/div>\r\n <\/div>\r\n <\/div>\r\n <div class=\"step\">\r\n <div class=\"sn\">3<\/div>\r\n <div class=\"sb\">\r\n <div class=\"st\">Click \"Change Trading Password\" and enter your new password<\/div>\r\n <div class=\"sd\">Find the <code>Change Trading Password<\/code> option. Enter your new trading password twice. Password requirements are the same \u2014 minimum 8 characters with letters and numbers. This changes the <strong>Master password<\/strong> used to trade. The Investor (read-only) password is separate and unchanged.<\/div>\r\n <\/div>\r\n <\/div>\r\n <div class=\"step\">\r\n <div class=\"sn\">4<\/div>\r\n <div class=\"sb\">\r\n <div class=\"st\">Log into MT4\/MT5 with your new trading password<\/div>\r\n <div class=\"sd\">Open MT4 or MT5 \u2192 <code>File \u2192 Login to Trade Account<\/code> \u2192 enter your 8-digit account number, new password, and select the correct server (<code>XMGlobal-Real 1<\/code> for most traders). The new password works immediately.<\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n <div class=\"warning\">\r\n <strong>Important:<\/strong> If MT4\/MT5 still shows \"Invalid Account\" after changing the password, wait 2\u20133 minutes before trying again \u2014 the new password takes a moment to propagate to XM's trading servers. Also confirm you selected the correct server. See our <a href=\"https:\/\/exem-register.com\/xm-mt4-mt5-download\/\">MT4\/MT5 login guide<\/a> for the full server list.\r\n <\/div>\r\n <\/section>\r\n\r\n <!-- SECTION 4 -->\r\n <section id=\"no-email\">\r\n <h2>XM Password Reset Email Not Arriving \u2014 5 Fixes to Try Right Now<\/h2>\r\n <p>If the reset email has not arrived after a few minutes, work through these fixes in order:<\/p>\r\n\r\n <ol>\r\n <li><strong>Check spam\/junk folder first<\/strong> \u2014 XM reset emails are frequently filtered by email providers. Look for an email from any <code>@xm.com<\/code> address.<\/li>\r\n <li><strong>Wait 5\u201310 minutes<\/strong> \u2014 email delivery is sometimes delayed by mail server congestion. Refresh your inbox after waiting.<\/li>\r\n <li><strong>Verify the email address<\/strong> \u2014 ensure you entered the exact email used during XM registration. Search your email inbox for any previous XM email to confirm which address is registered.<\/li>\r\n <li><strong>Request the reset again<\/strong> \u2014 go back to the password reset page and submit a second request. Sometimes the first request fails silently.<\/li>\r\n <li><strong>Contact XM live chat<\/strong> \u2014 open XM's website and use live chat. Provide your registered email address and account number. The support team can verify your identity and send a new reset link or change your password directly.<\/li>\r\n <\/ol>\r\n\r\n <div class=\"alert-red\">\r\n <strong>If you no longer have access to your registered email address<\/strong> (account deleted, domain expired, or email lost), you cannot complete the standard reset process. In this case, contact XM live chat immediately and explain the situation. You will need to provide alternative identity verification \u2014 typically your account number, registered name, and KYC documents \u2014 for XM's compliance team to update your email and reset access.\r\n <\/div>\r\n <\/section>\r\n\r\n <!-- SECTION 5 -->\r\n <section id=\"account-number\">\r\n <h2>Forgot Your XM Trading Account Number \u2014 How to Find Your 8-Digit Account Number<\/h2>\r\n <p>Your XM trading account number (8-digit number) is required to log into MT4\/MT5. It is different from your email and Members Area login. Here is where to find it:<\/p>\r\n\r\n <div class=\"box box-gray\">\r\n <p class=\"box-title\" style=\"color:var(--g800)\">\ud83d\udd0d 3 Ways to Find Your XM Account Number<\/p>\r\n <ul>\r\n <li><strong>Members Area (easiest):<\/strong> Log into <code>my.xm.com<\/code> \u2192 Account Management \u2192 your account number is displayed prominently next to each account<\/li>\r\n <li><strong>Original welcome email:<\/strong> Search your email inbox for \"XM\" or \"Trading Account Details\" \u2014 the account creation email contains your number<\/li>\r\n <li><strong>XM live chat:<\/strong> Provide your registered email and identity verification \u2014 support can confirm your account number within minutes<\/li>\r\n <\/ul>\r\n <\/div>\r\n <\/section>\r\n\r\n <!-- SECTION 6 -->\r\n <section id=\"investor\">\r\n <h2>XM Investor Password \u2014 What It Is and When You Need to Change It<\/h2>\r\n <p>The investor password provides read-only access to your trading account \u2014 it allows viewing of positions and history in MT4\/MT5 but cannot place, modify, or close trades. It is primarily used in copy trading arrangements where strategy providers need view access without trading control.<\/p>\r\n <p>To change the investor password: log into Members Area \u2192 Account Management \u2192 select your account \u2192 <code>Change Investor Password<\/code>. The investor password is fully independent of both your Members Area password and your Master trading password.<\/p>\r\n\r\n <div class=\"box box-green\">\r\n <p class=\"box-title green\">\u2705 Summary \u2014 XM's Three Passwords and How to Reset Each<\/p>\r\n <ul>\r\n <li><strong>Members Area password:<\/strong> Reset via \"Forgot Password\" on my.xm.com login page \u2192 email reset link<\/li>\r\n <li><strong>MT4\/MT5 Master (trading) password:<\/strong> Change via Members Area \u2192 Account Management \u2192 Change Trading Password<\/li>\r\n <li><strong>MT4\/MT5 Investor (read-only) password:<\/strong> Change via Members Area \u2192 Account Management \u2192 Change Investor Password<\/li>\r\n <\/ul>\r\n <\/div>\r\n <\/section>\r\n\r\n <!-- FAQ -->\r\n <section id=\"faq\">\r\n <h2>Frequently Asked Questions \u2014 XM Forgot Password 2026<\/h2>\r\n\r\n <div class=\"faq-item\">\r\n <button class=\"faq-q\" aria-expanded=\"false\">How do I reset my XM Members Area password? <span class=\"faq-icon\">+<\/span><\/button>\r\n <div class=\"faq-a\">Go to my.xm.com \u2192 click \"Forgot Password\" \u2192 enter your registered email \u2192 check email (including spam) for the reset link \u2192 click link \u2192 set new password. The new password works immediately. Takes under 2 minutes.<\/div>\r\n <\/div>\r\n <div class=\"faq-item\">\r\n <button class=\"faq-q\" aria-expanded=\"false\">How do I reset my XM MT4 or MT5 trading account password? <span class=\"faq-icon\">+<\/span><\/button>\r\n <div class=\"faq-a\">Log into Members Area at my.xm.com \u2192 Account Management \u2192 select your account \u2192 Change Trading Password \u2192 enter and confirm new password. No email needed. The new password works immediately in MT4\/MT5.<\/div>\r\n <\/div>\r\n <div class=\"faq-item\">\r\n <button class=\"faq-q\" aria-expanded=\"false\">What is the difference between XM Members Area password and trading password? <span class=\"faq-icon\">+<\/span><\/button>\r\n <div class=\"faq-a\">They are completely separate: <strong>Members Area password<\/strong> logs you into my.xm.com for account management. <strong>Trading password<\/strong> logs you into MT4\/MT5 for placing trades. Changing one does not affect the other. MT4\/MT5 login requires: 8-digit account number + trading password + server selection.<\/div>\r\n <\/div>\r\n <div class=\"faq-item\">\r\n <button class=\"faq-q\" aria-expanded=\"false\">I didn't receive the XM password reset email \u2014 what should I do? <span class=\"faq-icon\">+<\/span><\/button>\r\n <div class=\"faq-a\">Check spam\/junk folder first. Wait 5\u201310 minutes. Verify you used the exact registered email. Request reset again. If still no email after 15 minutes, contact XM live chat with your account number \u2014 support can assist directly.<\/div>\r\n <\/div>\r\n <div class=\"faq-item\">\r\n <button class=\"faq-q\" aria-expanded=\"false\">I forgot my XM account number \u2014 how do I find it? <span class=\"faq-icon\">+<\/span><\/button>\r\n <div class=\"faq-a\">Log into Members Area \u2192 Account Management \u2014 your 8-digit account number is shown there. Alternatively, search your email inbox for the original XM welcome email. Or contact XM live chat with your registered email for confirmation.<\/div>\r\n <\/div>\r\n <div class=\"faq-item\">\r\n <button class=\"faq-q\" aria-expanded=\"false\">What is the XM investor password? <span class=\"faq-icon\">+<\/span><\/button>\r\n <div class=\"faq-a\">The investor password provides read-only access to your MT4\/MT5 account \u2014 view positions and history but cannot trade. Used in copy trading. Change it via Members Area \u2192 Account Management \u2192 Change Investor Password. Completely independent of your trading and Members Area passwords.<\/div>\r\n <\/div>\r\n <\/section>\r\n\r\n <div class=\"cta-section\">\r\n <h2>Don't Have an XM Account Yet? Open One Free in 5 Minutes<\/h2>\r\n <p>Registration is free, minimum deposit $5, and you get a $30 bonus after KYC verification \u2014 no deposit required to claim it.<\/p>\r\n <a href=\"https:\/\/clicks.pipaffiliates.com\/c?c=376664&l=en&p=1\" class=\"btn btn-white\" target=\"_blank\" rel=\"noopener\">Open XM Account \u2014 Free Registration \u2197<\/a>\r\n <\/div>\r\n\r\n <div class=\"disclaimer\">\r\n <strong>Disclaimer:<\/strong> Password reset procedures are based on XM's Members Area as of May 2026. Interface labels may vary slightly between app and browser versions. For the Indonesian version of this guide, see our <a href=\"https:\/\/exem-register.com\/xm-indonesia-daftar-dan-login\/\" style=\"color:inherit\">XM Indonesia registration guide (Bahasa Indonesia)<\/a>. This page contains affiliate links. Trading Forex and CFDs involves significant risk of loss.\r\n <p style=\"margin-top:14px;font-size:12px;color:var(--g400,#aaa)\"><strong style=\"color:var(--g600,#555)\">Related guides:<\/strong> <a href=\"https:\/\/exem-register.com\/xm-mt4-mt5-download\/\" style=\"color:inherit\">MT4 & MT5 download guide<\/a> · <a href=\"https:\/\/exem-register.com\/xm-verification-failed\/\" style=\"color:inherit\">XM verification guide<\/a> · <a href=\"https:\/\/exem-register.com\/xm-multiple-accounts\/\" style=\"color:inherit\">XM multiple accounts<\/a> · <a href=\"https:\/\/exem-register.com\/xm-withdrawal-guide\/\" style=\"color:inherit\">XM withdrawal guide<\/a><\/p>\r\n <\/div>\r\n\r\n<\/main>\r\n\r\n<script>\r\n document.querySelectorAll('.faq-q').forEach(function(btn){\r\n btn.addEventListener('click',function(){\r\n var open=this.classList.toggle('open');\r\n this.setAttribute('aria-expanded',open);\r\n this.nextElementSibling.classList.toggle('open',open);\r\n });\r\n 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style=\"list-style:none;padding:0;margin:0\">\r\n <li style=\"margin-bottom:8px\"><a href=\"https:\/\/exem-register.com\/\" style=\"color:#aaa;text-decoration:none;font-size:13px;line-height:1.4\">XM Broker Review 2026<\/a><\/li>\r\n <li style=\"margin-bottom:8px\"><a href=\"https:\/\/exem-register.com\/xm-indonesia-daftar-dan-login\/\" style=\"color:#aaa;text-decoration:none;font-size:13px;line-height:1.4\">Daftar XM Indonesia<\/a><\/li>\r\n <li style=\"margin-bottom:8px\"><a href=\"https:\/\/exem-register.com\/xm-no-deposit-bonus\/\" style=\"color:#aaa;text-decoration:none;font-size:13px;line-height:1.4\">XM $30 No Deposit Bonus<\/a><\/li>\r\n <li style=\"margin-bottom:8px\"><a href=\"https:\/\/exem-register.com\/xm-partner-code\/\" style=\"color:#aaa;text-decoration:none;font-size:13px;line-height:1.4\">XM Partner Code 6JBMJ<\/a><\/li>\r\n <li style=\"margin-bottom:8px\"><a href=\"https:\/\/exem-register.com\/xm-demo-account\/\" style=\"color:#aaa;text-decoration:none;font-size:13px;line-height:1.4\">XM Demo Account<\/a><\/li>\r\n <li style=\"margin-bottom:8px\"><a href=\"https:\/\/exem-register.com\/xm-verification-failed\/\" style=\"color:#aaa;text-decoration:none;font-size:13px;line-height:1.4\">XM Verification Failed<\/a><\/li>\r\n <li style=\"margin-bottom:8px\"><a href=\"https:\/\/exem-register.com\/xm-forgot-password\/\" style=\"color:#aaa;text-decoration:none;font-size:13px;line-height:1.4\">XM Forgot Password<\/a><\/li>\r\n <\/ul>\r\n <\/div>\r\n\r\n <!-- COLUMN 2: ACCOUNTS & FEES -->\r\n <div>\r\n <div style=\"font-size:11px;font-weight:600;letter-spacing:.09em;text-transform:uppercase;color:#555;margin-bottom:12px\">Accounts & Fees<\/div>\r\n <ul style=\"list-style:none;padding:0;margin:0\">\r\n <li style=\"margin-bottom:8px\"><a href=\"https:\/\/exem-register.com\/xm-broker-leverage\/\" style=\"color:#aaa;text-decoration:none;font-size:13px;line-height:1.4\">XM Leverage 1:1000<\/a><\/li>\r\n <li style=\"margin-bottom:8px\"><a href=\"https:\/\/exem-register.com\/xm-trading-fees\/\" style=\"color:#aaa;text-decoration:none;font-size:13px;line-height:1.4\">XM Fees & Spreads<\/a><\/li>\r\n <li style=\"margin-bottom:8px\"><a href=\"https:\/\/exem-register.com\/xm-inactivity-fee\/\" style=\"color:#aaa;text-decoration:none;font-size:13px;line-height:1.4\">XM Inactivity Fee<\/a><\/li>\r\n <li style=\"margin-bottom:8px\"><a href=\"https:\/\/exem-register.com\/xm-islamic-account\/\" style=\"color:#aaa;text-decoration:none;font-size:13px;line-height:1.4\">XM Islamic Account<\/a><\/li>\r\n <li style=\"margin-bottom:8px\"><a href=\"https:\/\/exem-register.com\/xm-multiple-accounts\/\" style=\"color:#aaa;text-decoration:none;font-size:13px;line-height:1.4\">XM Multiple Accounts<\/a><\/li>\r\n <li style=\"margin-bottom:8px\"><a href=\"https:\/\/exem-register.com\/xm-broker-regulation\/\" style=\"color:#aaa;text-decoration:none;font-size:13px;line-height:1.4\">XM Regulation Guide<\/a><\/li>\r\n <\/ul>\r\n <\/div>\r\n\r\n <!-- COLUMN 3: DEPOSIT & WITHDRAW -->\r\n <div>\r\n <div style=\"font-size:11px;font-weight:600;letter-spacing:.09em;text-transform:uppercase;color:#555;margin-bottom:12px\">Deposit & Withdraw<\/div>\r\n <ul style=\"list-style:none;padding:0;margin:0\">\r\n <li style=\"margin-bottom:8px\"><a href=\"https:\/\/exem-register.com\/xm-withdrawal-guide\/\" style=\"color:#aaa;text-decoration:none;font-size:13px;line-height:1.4\">XM Withdrawal Guide<\/a><\/li>\r\n <li style=\"margin-bottom:8px\"><a href=\"https:\/\/exem-register.com\/xm-mt4-mt5-download\/\" style=\"color:#aaa;text-decoration:none;font-size:13px;line-height:1.4\">MT4 & MT5 Download<\/a><\/li>\r\n <li style=\"margin-bottom:8px\"><a href=\"https:\/\/exem-register.com\/xm-restricted-countries\/\" style=\"color:#aaa;text-decoration:none;font-size:13px;line-height:1.4\">XM Restricted Countries<\/a><\/li>\r\n <li style=\"margin-bottom:8px\"><a href=\"https:\/\/exem-register.com\/xm-does-not-accept-clients-from-afghanistan\/\" style=\"color:#aaa;text-decoration:none;font-size:13px;line-height:1.4\">XM Afghanistan Guide<\/a><\/li>\r\n <\/ul>\r\n <\/div>\r\n\r\n <!-- COLUMN 4: COUNTRY GUIDES -->\r\n <div>\r\n <div style=\"font-size:11px;font-weight:600;letter-spacing:.09em;text-transform:uppercase;color:#555;margin-bottom:12px\">Country Guides<\/div>\r\n <ul style=\"list-style:none;padding:0;margin:0\">\r\n <li style=\"margin-bottom:8px\"><a href=\"https:\/\/exem-register.com\/xm-broker-nigeria\/\" style=\"color:#aaa;text-decoration:none;font-size:13px;line-height:1.4\">XM Nigeria<\/a><\/li>\r\n <li style=\"margin-bottom:8px\"><a href=\"https:\/\/exem-register.com\/xm-broker-philippines\/\" style=\"color:#aaa;text-decoration:none;font-size:13px;line-height:1.4\">XM Philippines<\/a><\/li>\r\n <li style=\"margin-bottom:8px\"><a href=\"https:\/\/exem-register.com\/xm-broker-kenya\/\" style=\"color:#aaa;text-decoration:none;font-size:13px;line-height:1.4\">XM Kenya<\/a><\/li>\r\n <li style=\"margin-bottom:8px\"><a href=\"https:\/\/exem-register.com\/xm-broker-india\/\" style=\"color:#aaa;text-decoration:none;font-size:13px;line-height:1.4\">XM India<\/a><\/li>\r\n <li style=\"margin-bottom:8px\"><a href=\"https:\/\/exem-register.com\/xm-broker-south-africa\/\" style=\"color:#aaa;text-decoration:none;font-size:13px;line-height:1.4\">XM South Africa<\/a><\/li>\r\n <li style=\"margin-bottom:8px\"><a href=\"https:\/\/exem-register.com\/xm-broker-vietnam\/\" style=\"color:#aaa;text-decoration:none;font-size:13px;line-height:1.4\">XM Vietnam<\/a><\/li>\r\n <li style=\"margin-bottom:8px\"><a href=\"https:\/\/exem-register.com\/xm-broker-arabic\/\" style=\"color:#aaa;text-decoration:none;font-size:13px;line-height:1.4\">XM Arabic \/ MENA<\/a><\/li>\r\n <li style=\"margin-bottom:8px\"><a href=\"https:\/\/exem-register.com\/ms\/xm-broker-malaysia\/\" 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